Modern, secure and sustainable IT Infrastructures
developed with tested Technologies
For your IT infrastructure and IT solution, we rely on innovative technologies that we have tested ourselves and can recommend.
Technologies
We rely on secure and innovative technologies with added value.
Always at the cutting edge, we accompany your digitalization, support you in the automation of your business processes and advise you on the selection of software and IT technologies. We always develop our IT infrastructure solutions according to our latest findings.
Insight into innovations
Our CTO Stefan Heer has many years of experience in the field of digitalization and is very quick to identify new IT trends and technologies with a future.
Customized applications
With the help of state-of-the-art IT tools, our sister company Datalynx develops individual and innovative IT solutions for your IT infrastructure that keep pace with the times. If off-the-shelf applications cannot meet your requirements, you have come to the right place.
Our favorites
We are currently working particularly intensively with the following convincing technologies. However, we are always open to innovative solutions.
Technologies
Microsoft 365
Microsoft 365 has everything you need for a Modern Workplace. The diverse tools form the basis for innovative working methods. Thanks to the wide range of functions, it feels as if the whole team is in the office, regardless of where they work. From interactive communication tools to practical tools for increasing efficiency and automating workflows and tasks - Microsoft 365 offers everything an entrepreneur's heart desires. We know how you can make the most of all these possibilities.
Office Applications
Microsoft 365 includes the latest versions of classic Office applications such as Word, Excel, PowerPoint, Outlook and OneNote. Users can install these applications on their desktop computers, tablets and mobile devices, giving them access to their work files from anywhere.
Exchange Online
Exchange Online is the cloud-based email service from Microsoft 365, offering features such as secure email communication, calendar sharing, contacts and task management as well as anti-spam and anti-malware protection.
SharePoint Online
SharePoint Online is a document management and collaboration platform that enables teams to organize, collaborate and share documents and information. SharePoint offers functions such as team websites, document libraries, approval authorizations and workflow integration.
Microsoft Teams
A messaging and collaboration platform that integrates chat, video conferencing, file sharing and teamwork into a single application. Teams enables users to communicate and collaborate in real time, regardless of their location.
OneDrive for Business
The Microsoft 365 cloud storage service that allows users to securely store, synchronize and share files. Each user receives a personal OneDrive library that can be accessed from anywhere.
Microsoft Planner
Microsoft Planner is a task management application that enables teams to create, assign and track tasks. Planner integrates seamlessly with other Microsoft 365 applications such as Teams and SharePoint.
Yammer
Yammer is a corporate network that enables users to communicate in social groups, exchange ideas and share information. Yammer promotes collaboration and knowledge sharing within organizations.
Microsoft Azure
Microsoft Azure provides a flexible, scalable and trusted cloud platform that enables companies to develop innovative solutions, modernize their IT infrastructure and better achieve their business goals. By using Azure, organizations can improve agility, reduce costs and gain competitive advantage by accessing a variety of services and solutions that can be tailored to their specific needs.
We have the necessary experience to define and implement the best possible solution for you.
Microsoft Azure combines countless possibilities on one platform. Here are just a few of them. Simply contact us if you have specific requirements and wishes.
Infrastructure as a Service (IaaS)
Microsoft Azure offers a wide range of Infrastructure-as-a-Service services, including virtual machines (VMs), storage, network functions and security services. These services enable companies to operate and scale their IT infrastructure in the cloud without having to purchase and maintain physical hardware.
Platform as a Service (PaaS)
In addition to IaaS, Azure also offers a variety of platform-as-a-service services that enable developers to create, deploy and scale applications quickly and easily. These include services such as Azure App Service, Azure SQL Database, Azure Functions and Azure Kubernetes Service (AKS).
Software as a Service (Saas)
Microsoft offers a range of Software-as-a-Service applications in the cloud, including Dynamics 365 and Microsoft 365. These applications provide productivity, collaboration, CRM (Customer Relationship Management) and Enterprise Resource Planning (ERP) capabilities and allow organizations to access these applications in a flexible and scalable way.
Data analysis and AI
Azure offers a variety of services for data analysis and artificial intelligence (AI), including Azure Synapse Analytics, Azure Machine Learning, Azure Databricks and Azure Cognitive Services. These services enable companies to store, analyze and visualize data, gain insights from it and develop AI-supported applications.
IoT (Internet of Things)
Azure IoT offers a comprehensive solution for the Internet of Things that enables companies to connect IoT devices, collect and analyze data, and develop intelligent IoT applications. Azure IoT includes services such as Azure IoT Hub, Azure IoT Central, Azure IoT Edge and Azure Sphere.
Security and compliance
Azure offers a range of security and compliance services that enable companies to securely protect their data and applications in the cloud. These include features such as identity and access management, threat protection, encryption, security monitoring and compliance certifications.
Software Development DevOps and DevTools
Microsoft offers a comprehensive set of DevOps tools and services to help companies optimize their software development and deployment and foster a DevOps culture. The main components of Azure DevOps include Azure Boards for task management, Azure Repos for version control, Azure Pipelines for continuous integration and deployment, Azure Artifacts for package management and Azure Test Plans for test management.
Microsoft Defender
Microsoft Defender helps organizations improve their IT security, protect data and resources, and meet their compliance requirements. The security platform is designed to protect organizations from a wide range of threats such as malware, viruses, ransomware, phishing attacks and other cyber threats. We will be happy to assess your IT security status and recommend the necessary measures to raise the security of your data and resources to the current optimum level.
Endpoint security
Microsoft Defender provides protection for endpoints such as desktop computers, laptops, servers and mobile devices by providing real-time protection, threat detection and defense exploit protection, firewall and device management.
Threat protection
Microsoft Defender uses advanced threat detection and prevention technologies, including machine learning and AI to detect suspicious activity, isolate and neutralize threats, and respond quickly to security incidents. Features such as automated investigation and recovery shorten the response time to security incidents.
Identity Protection
Microsoft Defender includes identity and access management capabilities to protect user accounts, sensitive data and resources through multi-factor authentication, identity monitoring, privileged access management and access controls.
Cloud security
Microsoft Defender provides protection for cloud resources and services including Microsoft Azure. By providing security policies, threat detection and defense, identity and access management, and compliance and privacy capabilities, Microsoft Defender protects cloud infrastructure and data from cyber threats.
Security management
Microsoft Defender provides a centralized security management console that enables organizations to configure their security policies, monitor and analyze security incidents, investigate and respond to threats, and meet compliance and audit requirements.
Apple integration
We integrate Apple products seamlessly into your IT environment. Whether you already use Apple products in your company or are new to the world of Apple, as an authorized Apple partner we have the expertise and experience to integrate your Apple devices and solutions into your existing IT infrastructure and exploit the full potential of Apple products.
Consulting
We advise you on the selection of the right Apple products and solutions and support you in the planning and implementation of your integration projects.
Implementation
Our experienced technicians ensure that the integration of the Apple solution runs smoothly and that all systems function as desired.
Support
We also provide support for your Apple devices and solutions. For example, we can help you set up user accounts, configure devices, monitor performance and resolve problems.
Training
We offer training for your employees to ensure that they are familiar with the Apple products and solutions you use and can use them effectively.
VMware – Server Virtualization
VMware is a leading provider of virtualization software that enables companies to use server resources efficiently, provide applications flexibly, improve reliability and simplify the management of their IT infrastructure. Multiple virtual operating systems can be run on a single physical server. The resources of the server are used efficiently, applications can work independently of each other and the provisioning and scaling of applications is simplified.
This increases flexibility, simplifies administration and improves the reliability of IT systems.
Virtual servers
With VMware vSphere, companies can consolidate their physical servers into virtual machines (VMs) and thus increase the utilization of their servers, reduce operating costs and improve the flexibility of their IT infrastructure.
Virtual desktop
With VMware Horizon, organizations can deploy and manage virtual desktops and applications to increase user productivity, improve security and simplify endpoint management.
Cloud management
With the VMware vRealize Suite, companies can efficiently manage and automate private, hybrid and multi-cloud environments to optimize cloud resource utilization and increase IT efficiency.
Virtualization of the network
With VMware NSX companies can virtualize and automate their network. This speeds up the provision of network services, improves security and reduces operating costs.
Citrix – Remote Workplace
Citrix is a leading provider in the field of digital workplace solutions. With «Remote Desktop Solutions» and «Workplace Virtualisation», Citrix offers two innovative solutions that are both based on terminal server technology and Virtual Desktop Environments (VDE) and enable secure and efficient remote access to applications and desktops. The Remote Desktop solution enables employees to access their centrally managed desktop environment and applications securely and efficiently, regardless of their location. Workplace Virtualization goes beyond pure remote access and offers a complete virtual working environment that fully virtualizes a company's desktop infrastructure.
Security
By using advanced security protocols, all data is encrypted during transmission and protected against unauthorized access.
Scalability
Virtual workstations can be scaled quickly and easily to meet the requirements of a growing company.
Performance
Even computationally intensive applications run smoothly and without delays, thanks to the high performance of the Citrix solution.
Easy administration
The entire infrastructure can be managed and monitored centrally, which simplifies IT administration and the implementation of updates and security measures.
Improved cooperation
Seamless collaboration between teams is made possible, regardless of their geographical location.
Cisco – Network Solutions
Cisco is a leading global provider of networking technologies and solutions that empower organizations with reliable, secure, scalable and high-performance networks.
Cisco offers a wide range of networking products and services to modernize IT infrastructure that meet the highest standards for performance, security and scalability.
Routing and switching
Cisco offers a comprehensive range of routing and switching solutions for setting up and managing high-performance and reliable networks.
Wireless networking
Cisco wireless networking solutions provide the flexibility and mobility needed to deploy and manage wireless networks with seamless connectivity and outstanding user experience.
Security
Cisco is a leading provider of network security solutions that protect networks and data from a wide range of threats, including malware, phishing attacks and data theft.
Software-Defined Networking (SDN)
With Cisco SDN solutions, networks can be automated, virtualized and programmed to accelerate the provision of services and improve flexibility. Operating costs can also be reduced.
Cloud networking
PRTG – Network Monitoring
PRTG Network Monitoring is a comprehensive network monitoring software that can be used to monitor and manage the performance, availability and security of IT infrastructures.
Monitoring
PRTG offers a wide range of monitoring functions for network devices, servers, applications, virtual environments, cloud services and more. The status of the entire IT infrastructure can be monitored in real time so that potential problems can be detected at an early stage.
User friendliness
The PRTG interface is very user-friendly and intuitive. Monitoring data can be easily visualized, analyzed and managed. Individual dashboards and user-defined alarms can be set up to provide information about critical events within the IT infrastructure.
Scalability and Flexibility
Alert functions
User-defined alerts can be set up to send notifications as soon as certain thresholds are exceeded or problems become apparent. This makes it possible to react proactively to problems and minimize downtime.
Integration with other systems
PRTG can be seamlessly integrated into other IT systems and tools - such as helpdesk and ticketing systems or management tools. This makes it possible to synchronize monitoring data with other systems and gain comprehensive insights into the entire IT infrastructure.
Sophos – Security Solutions
Sophos offers comprehensive security solutions that provide reliable protection against increasing cyber threats.
Security suite
The comprehensive security suite from Sophos covers all aspects of IT security, including network and endpoint security, encryption, web and email security, mobile device management (MDM) and more.
Integration and administration
Sophos solutions are characterized by simple integration and administration. The centralized management console enables IT administrators to efficiently control all security functions from a single platform.
Protection
Sophos uses a combination of traditional signatures and modern technologies, such as machine learning and behavioral analysis, to protect companies from known and unknown threats. This enables threats to be detected and blocked at an early stage.
Cloud-based Security Solutions
Cloud security solutions and cloud-based firewalls ensure the security of IT infrastructures in the cloud.
Innovation
Sophos continuously invests in research and development to improve the security solutions it offers and adapt them to changing threats. In this way, Sophos offers customers access to the latest and most advanced security technologies.
3CX – Voice over IP
3CX is a modern telephony solution that reduces communication costs, increases efficiency and improves employee productivity.
IP-based telephony
With 3CX VoIP, you can make calls over the Internet. IP telephony reduces communication costs, even for international calls.
Comprehensive functions
3CX offers a wide range of communication functions, such as call forwarding and recording, voicemail, conference calls, instant messaging and more. This enables companies to make their communication more efficient and improve collaboration between employees.
Flexibility and Scalability
3CX VoIP is very flexible and scalable and can be easily adapted to the requirements of companies of any size. The number of users and lines can be increased or reduced as required and new functions and integrations can be easily added.
Integration with other systems
3CX integrates seamlessly with other business applications and systems, such as CRM systems, helpdesk software, email platforms and more.
Security and Reliability
3CX places great emphasis on security and reliability and offers features such as encryption, firewall traversal and failover support to ensure the security and availability of communications. In addition, regular updates and patches are offered to keep the platform up to date and protect against potential security risks.
HaloPSA
HaloPSA is a provider of the PSA software of the same name, Professional Service Automation, which is specially designed for managed service providers. HaloPSA offers a wide range of integrated functions and is to a certain extent an all-in-one solution that combines all the necessary tools in one place and is particularly suitable for SMEs. We present the main functions of the software here.
Integrated PSA platform
Capture all business processes in a single cloud-based system so your team can manage and track all assets, invoices, projects and tickets easily and clearly.
Project management
HaloPSA is suitable for the management of simple projects through to complex portfolio management. Use the live view of all projects for an optimal and transparent overview.
Task management/ working in a team
Keep track of your workload by recording and organizing projects and tasks for the entire team in a centralized system. Integrate your apps, synchronize calendars, assign tasks to team members and stay up to date on the progress and completion of assigned tasks. HaloPSA's built-in collaboration tools help you stay connected as a team, meet deadlines and manage projects effectively.
Time recording and invoicing
Automatically track time for various customer interactions to ensure 100% accurate billing for paid work.
Asset management
Track your assets and visualize dependencies between configuration items. Identify and log incidents and problems related to assets and identify systemic errors before they lead to major incidents.
Inventory management
Catalog and track inventory controls and cost analysis for easy traceability and seamless service. Create items manually or import them from an existing database.
Contract management
Control what is sold to your customers. Track appointments and documents, or go one step further and check what, where and how is billed in accordance with the contract data.
Customer service
Benefit from the simple management of incidents and compliance with SLAs thanks to integrated incident management. The automation of workflows and the centralization of communication are very easy with HaloPSA.
CRM
Organize, manage and track customer accounts with a single business-wide view. This way, your teams are always on the same level of knowledge and can provide customers with optimal and personalized support.
Sales
Track calls, emails and contact history in a centralized system so you have full visibility and control over the sales team's schedule and availability.
Self-Service portal
Take advantage of the possibilities of an integrated and flexibly customizable self-service portal. End users can access their own requests, create tickets and find solutions in knowledge base articles. This offers a great customer experience and relieves the service and support team at the same time.
IBM watsonx
IBM watsonx is a modern AI and data platform that enables companies to develop customized solutions and intelligently optimize processes. IBM watsonx is your key to AI-powered workflows - from automated document processing to efficient email summarization. Thanks to our close partnership with IBM (Silver Partner in Switzerland) and a clear MVP (Minimal Viable Product) approach, you will see in just 4-6 weeks how AI can be used profitably in your company. You only pay for our consulting services: no IBM implementation or license costs in the proof-of-concept phase.
Governance as a unique selling point
Unlike simple AI solutions, watsonx.governance Unlike simple AI solutions, watsonx.governance offers comprehensive transparency, compliance and audit trails. Especially in Switzerland, where data privacy, quality and regulations have the highest priority, this governance function secures your AI projects and creates trust among customers, employees and partners. Together, we look at the extent to which governance aspects are relevant for your MVP - ensuring that your governance requirements are met without unnecessary effort.
IBM Digital Self-Serve Co-Creator Experience (DSCE)
Various use cases for AI that are suitable as MVPs are already available in the DSCE - from document analysis to email summaries. These examples serve as inspiration to recognize which use case could bring the greatest benefit to the company. Whether you ultimately prefer a prototype for automated document handling, customer feedback analysis or something completely different, we will tailor the MVP to your individual goals.
Two examples:
1st Scanned Document Q&A
- The use caseAI reads scanned documents (e.g. bank statements, incorrect invoices or handwritten forms) and answers questions about them. This saves you time and avoids errors during manual entry.
- How it works: A Large Language Model (LLM) combines text extraction API and AI understanding. In the MVP you can see how watsonx.ai automates your document flow - compared to an open source solution.
- Potential benefits: Faster processing of accounting, contract review or customer inquiries. At the same time, watsonx.governance ensures that all data processing remains clearly traceable.
2. email thread summarization
- The use case: An MVP that automatically provides your team with a summary of long email chains. In addition, the AI classifies the content (e.g. as Product Development or Support) for better organization.
- How it works: With just one click, an LLM calls up a 1-shot or 0-shot learning routine via watsonx.ai . The result: short summaries, clear labels - higher productivity and transparency.
- Potential benefits: Less time spent reading through floods of emails, better categorization and automation. Governance features log every interaction so you can easily comply with audits or GDPR requirements.
MVP in only 6 weeks?
Wondering how an MVP is possible in just 4-6 weeks?
- We specifically select a narrowly defined scenario - focusing on scanned documents or email summaries, for example. This results in a minimal viable product (MVP) that reflects the real process within a very short time.
- Thanks to IBM watsonx, our AI uses pre-trained, robust models. Our consulting ensures that data collection, process integration and initial governance functions get off to a smooth start.
- You only pay for the consulting service, not the IBM license costs. This allows you to experience how AI becomes effective in your company without any risk.
MVP Process
This is how your risk-free MVP works in 4-6 weeks:
- Joint use case definition
We identify your most important needs together: Which AI project promises the greatest effect? For example, do you need automated invoice verification or a lean email analysis tool? - MVP implementation without IBM license costs
Thanks to special IBM conditions, there are no additional costs for development and watsonx licenses during the MVP phase. You only pay for our advice - no hidden fees. - Test & evaluate results
After a short time, you will have a functional prototype with which you can realistically test whether your goals are being achieved - be it increasing efficiency, reducing costs or improving customer interaction. - Optional governance integration
If industry-specific compliance requirements are relevant, we plan tailor-made governance functions. Whether simple audit trails or complex sets of rules - we clarify the scope together. - Outlook on full version & scaling
If the MVP is convincing, we will support you with the transfer to a licensed full version of IBM watsonx. Further use cases can be seamlessly integrated without you having to start from scratch.
What internal resources are required?
You put together a small core team that provides data, documents or emails and tests the MVP. This is often all that is required for a first run.
Clear added value for Swiss SMEs
- Time saving & cost optimizationRepetitive tasks (e.g. manual data entry) are eliminated, while your talents can concentrate on value-adding tasks.
- Scalability: Start lean and expand your AI project as required - on-premises, in the cloud or hybrid.
- Compliance & trust: Thanks to watsonx.governance , stakeholders understand your AI decisions and are sure that data protection and quality standards are met.
- Securing the future: AI-powered workflows make your business more resilient and responsive - a key strength in the high-priced, highly competitive Swiss economy.
Technologies that we have tested and approved
We only use tried and tested technologies that we can recommend.
