Our IT services
Operating IT services often requires a high level of personnel and financial resources. As an experienced provider of IT services, we look back on several years of cooperation with many small and medium-sized enterprises throughout Switzerland. Thanks to our diverse and innovative offerings, we also earned the trust of major international companies.
We will show you how you can simplify everyday work for you and your employees in your company with our support.
IT Service Desk
IT Service Desk
IT Field Support
IT Field Support
Walk-In Support Center
Walk-In Support Center
Your Benefits
By trusting in our services, your company benefits from our IT staff's core competencies - allowing you to focus on your own core competencies.
Direct support
Our service manager acts as your personal SPOC (Single Point of Contact) who addresses all of your questions and who is responsible for fulfilling all service levels, goals and KPIs.
Our expertise in your company
Our IT support staff have a broad knowledge and many years of experience, so why not take advantage of our expertise in your company?
Simple and efficient transition phase
The transition phase to an external IT partner can be made short and easy with our support. Our service managers work with state-of-the-art process and project management methods to design and implement the transition together with you.
Tailored to your company
We don't believe in a "one size fits all" approach. Instead, based on our years of experience with a wide variety of companies, we tailor our services to your needs.
Friendly and competent
Our trained IT field support team of experts is dynamic and flexible. With constant training and further education of our employees, we ensure friendly and motivated deployment, even for complex problems.
ITIL standards
Our services and processes are based on ITIL standards. Thus, our service management ensures that the agreed quality is met for all existing services.
Our It operation solutions
We support you with years of experience and sound expert knowledge in all areas of ....
Infrastructure
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Client management
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Messaging
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What other customers say
Achieve your goals
Let's talk about how you can benefit from out IT services and how it could look like for your business.
Terms & Conditions
Read the general terms and conditions of Primetrack AG.
Request appointment
Arrange a personal and non-binding consultation with us.
