Customized IT Support

Optimally tailored to the requirements in your company

Our IT services

Operating IT services often requires a very high level of human and financial resources. As an experienced provider of IT services, we look back on many years of cooperation with many small and medium-sized enterprises throughout Switzerland. Thanks to our broad and diverse portfolio, we also enjoy the trust of major international companies

We will show you how you can simplify the daily work routine for your employees with our support in your company.

IT Service Desk

IT-Service Desk

With an individualized service desk concept, we provide competent and effective IT support.
More about our IT Service Desk

IT Field Support

IT Field Support

Our field support provides direct and quick IT support at your site.
More about our IT Field Support

Walk-in Support Center

Walk-in support center

The Primetrack Walk-in support center is an innovative solution for reliable «in house» IT support.
More about the Walk-in Support Center

Your benefits

When you work with us, your company benefits from the wide-ranging expertise of our IT staff. This allows you to concentrate on your own core competencies.

Direct support

With a service manager, you get a personal contact person who is available to answer all your questions. Meeting all service levels, targets and KPIs is a matter of course for us.

Our expertise in your company

Our IT support staff have broad knowledge and many years of experience. Use our competence for your company.

Simple and efficient transition phase

The transition phase to an external IT partner can be designed quickly and easily with our support. Our service managers work with state-of-the-art process and project management methods to design and implement the transition together with you.

Customized for your company

With us, there is no «one size fits all». Thanks to our years of experience with a wide variety of companies, we can ideally adapt and scale our services to your requirements.

Friendly and competent

Our team of experts in IT field support flexibly adapts to your needs. Continuous training and further education of our employees ensures a friendly and always motivated service - even for complex problems.

ITIL standards

Our services and processes are based on ITIL standards. With our service management, we thus ensure that the agreed quality is guaranteed for all existing services.

Achieve your goals

Let's talk about how you can benefit from our IT services and what a new scenario for your company might look like in specific terms. 

Terms & Conditions

Read the general terms and conditions of Primetrack AG.

Request appointment

Arrange a personal and non-binding consultation with us.