Tailor-made IT services
Optimally tailored to the requirements in your company
Our IT services
Operating IT services often requires a very high level of human and financial resources. As an experienced provider of IT services, we look back on many years of cooperation with many small and medium-sized enterprises throughout Switzerland. Thanks to our broad and diverse portfolio, we also enjoy the trust of major international companies.
We will show you how you can simplify the daily work routine for your employees with our support in your company.
IT service desk
IT service desk
IT field support
IT field support
Walk-in support center
Walk-in support center
Your benefits
When you work with us, your company benefits from the wide-ranging expertise of our IT staff. This allows you to concentrate on your own core competencies.
Direct support
With a service manager, you get a personal contact person who is available to answer all your questions. Meeting all service levels, targets and KPIs is a matter of course for us.
Our expertise in your company
Our IT support staff have broad knowledge and many years of experience. Use our competence for your company.
Simple and efficient transition phase
The transition phase to an external IT partner can be designed quickly and easily with our support. Our service managers work with state-of-the-art process and project management methods to design and implement the transition together with you.
Customized for your company
With us, there is no «one size fits all». Thanks to our years of experience with a wide variety of companies, we can ideally adapt and scale our services to your requirements.
Friendly and competent
Our team of experts in IT field support flexibly adapts to your needs. Continuous training and further education of our employees ensures a friendly and always motivated service - even for complex problems.
ITIL standards
Our services and processes are based on ITIL standards. With our service management, we thus ensure that the agreed quality is guaranteed for all existing services.
Achieve your goals
Let's talk about how you can benefit from our IT services and what a new scenario for your company might look like in concrete terms.
Terms & Conditions
Read the general terms and conditions of Primetrack AG.
Request appointment
Arrange a personal and non-binding consultation with us.