What we do
An efficient, reliable infrastructure is essential for IT operations. We guarantee a flawless, fail-safe and scalable infrastructure - so you can concentrate fully on your day-to-day business.
Whether physical server and storage architecture or virtual environments - our technical experts advise you in the conception and design of modern solutions and the optimization of your existing infrastructure and processes as well as in day-to-day operations.
Our services
Our customizable service portfolio supports your business processes.
Consulting
We advise you on the maintenance and expansion of your IT infrastructure.
Our experts find suitable solutions for your company and thus ensure the quality and efficiency of your IT operations.
We support and maintain physical, partially virtualized and completely virtualized infrastructure solutions according to your requirements.
Client management
A modern IT workplace is a central and important part of the daily routine for all employees of a company, and we support you in setting up, maintaining and moving IT workplaces.
Dabei arbeiten wir nach dem Prinzip «Workplace as a Service». Wir richten uns nach Ihren Bedürfnissen und bieten physische IT Arbeitsplätze bei Ihnen vor Ort an, aber auch «Virtual Desktop Environment» Lösungen sowie Hybridlösungen aus physisch und virtuell.
Unser Client Management Service umfasst auch «Mobile Device Management». Wir helfen Ihnen Sicherheit, Transparenz und Kontrolle beim Einsatz von Smartphones und Tablets zu schaffen. Wir setzten dabei modernste «Mobile Device Management» Lösungen ein und unterstützen Sie bei der Planung, Integration und Betrieb von Mobilgeräten in Ihrem Unternehmen.
Server & Storage
The design and implementation of server & storage solutions in the IT environment of companies is one of our core competencies in the area of IT infrastructure.
Unser Angebot umfasst dabei den Aufbau und die Instandhaltung von physischer «vor Ort» Hardware sowie virtuelle «Infrastructure as a Service» Lösungen. Dieses Angebot ist skalierbar und wird auf Ihre Bedürfnisse angepasst. Da wir ein eigenes Rechenzentrum zur Verfügung haben, können wir auch Hybridlösungen anbieten. Durch unser Monitoring steigern wir die high availability and reliability your infrastructure.
We also advise and support you in the selection, implementation and maintenance of storage strategies and systems. we design backup & recovery solutions for you, take care of data migration and increase the availability of your systems through individual service and technical support. Your data remains in our data center in Switzerland. We operate strictly according to ITIL standards and the swiss data protection act (DSG).
Network & Security
Network & Security are very general terms, but they have a great importance for your business. It depends strongly on your field of activity which requirements you have in this area.
The reliability, speed and security of your network are of special importance to our team of experts.
Together with you we develop solutions for a secure corporate network. We analyse your situation and advise you on the expansion and implementation of IT security concepts.
Dabei hat der Schutz vor Angreifern für uns oberste Priorität. Egal ob bei DDos-Angriffen, Attacken mit einem Virus oder den komplexeren Man-in-the-Middle-Angriffen. Wir erarbeiten Testszenarien, führen Security Assessments und Penetrationstests durch und schliessen so Ihre Sicherheitslücken nachhaltig.
User support
We support you not only with the integration and commissioning of IT infrastructure, but also take care of all support requests afterwards. Our IT Service Desk accepts your inquiries, our IT Field Support supports you on site. Learn more about our IT-Services.
Messaging & Collaboration
Efficient communication and collaboration in teams and with employees is easier than ever with modern tools and applications. Integrating such tools into your company is a challenge where we can advise and support you. We know the hardware and software which is necessary to make your collaboration independent of time and place. Even after a successful integration into your company's daily routine we support and advise you during operation and for training purposes.
Es gibt viele Kommunikationstools welche wir auf Sie und Ihre Bedürfnisse zuschneiden können. Beispiel dafür wären Microsoft Teams und Zoom, wir unterstützen Sie auch bei Exchange Online sowie Telefonie & «Voice over IP».
Your Benefits
Stable infrastructure
A powerful infrastructure ensures that your data and applications are always secure and available as quickly as possible. We guarantee the availability and stability of your IT.
Data security
The security of your data has the highest priority. As an expert in data protection and data security, we naturally guarantee compliance with all Swiss and European regulations (DSGVO).
Expert know-how
Our technically experienced specialists have many years of practical experience, are always up-to-date and advise you on all your questions.
Smooth transition
Using the most modern process and project management methods, we ensure that the transition to your daily operations is successful - quickly, simply and sustainably.
ITIL Standards
Our services and processes are based on ITIL standards, ensuring that we always meet or exceed the quality criteria agreed with you.
Customer proximity
Your personal contact will advise you flexibly on site and individually tailored to your needs.
Other IT services
Learn more about other IT services.
IT Service Desk
With a tailor-made service desk concept, we provide competent and effective IT support.
IT Field Support
Our Field Support provides direct and uncomplicated IT support at your site.
walk-in support center
The Primetrack Walk-In Support Center is an innovative solution for reliable in-house IT support.
Your contact
Timo Seltmann
Head IT Service Center
off with it
Achieve your goals
Let's talk about how you can benefit from it and how it could look like for your business.
