Your Partner for
reliable IT Operations

Our IT infrastructure solutions support your business processes

What we do

A high-performance, reliable infrastructure is essential for IT operations. We ensure a smooth, fail-safe and scalable infrastructure so that you can concentrate fully on your day-to-day business.

Whether physical server and storage architecture or virtual environments - our technical experts advise you on the conception and design of modern solutions, on the optimisation of your existing infrastructure and processes, on the conception of measures for IT security and also on questions in daily operations.

Our services

Our flexible and customizable service portfolio supports your business processes and the realization of your corporate goals.

We advise you regarding the maintenance and expansion of your IT infrastructure. 

Our experts find suitable solutions for your company and thus ensure the quality and efficiency of your IT operations.

With us, your needs are in the foreground. We support and service physical, partially virtualized and fully virtualized infrastructure solutions optimally tailored to your circumstances.

A modern IT workstation is a central and important part of everyday life for all employees of a company. We support you in setting up, maintaining and moving IT workstations.

We work according to the «workplace as a service» principle. We focus on your requirements and offer both physical IT workplaces on your premises and «virtual desktop environment» solutions as well as hybrid solutions combining «physical and virtual».

Our client management service also includes «mobile device management». We help you to create security, transparency and control in the use of smartphones and tablets. To do this, we use state-of-the-art «mobile device management» solutions and support you in the planning, integration and operation of mobile devices in your company.

The design and implementation of server and storage solutions in the IT environment of companies is one of our core competencies in the field of IT infrastructure. 

Our offering here includes the setup and maintenance of physical «on-site» hardware as well as virtual «Infrastructure as a Service» solutions. This offer is scalable and will be adapted to your needs. Since we have our own data center available, we can also offer hybrid solutions. Through our monitoring we increase the high availability and reliability of your infrastructure.

In addition, we advise and support you in the selection, implementation and maintenance of storage strategies and systems. We design back-up & recovery solutions for you, take care of the migration of data and increase the availability of your systems through individual service and technical support. Your data remains in our data center in Switzerland. We operate strictly according to ITIL standards and the Swiss Data Protection Act (DSG).

 

Network and security are very general terms, but they have a great importance for your business. It depends strongly on your field of activity which requirements you have in this area. We know the different demands and have solutions for them.

A flawless and trouble-resistant IT network is crucial for every company to ensure that work processes can be carried out smoothly. We support you in finding the ideal solution - LAN, WLAN, WAN or VPN. The reliability, speed and security of your network are particularly important to our team of experts.

Together with you, we develop solutions for a secure corporate network. We analyze your situation and advise you on the expansion and implementation of IT security concepts.
Protection against attackers is our top priority. No matter whether DDos attacks, attacks with a virus or the more complex man-in-the-middle attacks. We develop test scenarios, carry out security assessments and penetration tests and thus close your security gaps effectively.

We not only support you during the integration and commissioning of the IT infrastructure, but also take care of all support requests afterwards. Our IT Service Desk accepts your requests, our IT Field Support supports you on site. Learn more about our IT Services.

Efficient communication and collaboration in teams and with employees is easier than ever with modern tools and applications. Integrating such tools into your company is a challenge in which we advise and support you. We know the hardware and software necessary to make your collaboration time and location independent. Even after a successful integration into your daily business, we support and advise you during operation and for training purposes.

There are many communication tools which we can tailor to you and your needs. Examples are Microsoft Teams and Zoom. We also support you with Exchange-Online as well as telephony & «Voiceover-IP».

Your benefits

A powerful IT infrastructure that is individually adapted to your company supports business processes sustainably.

Stable infrastructure

A powerful infrastructure ensures that your data and applications are always secure and available as quickly as possible. We guarantee the availability and stability of your IT.

Data security

The security of your data is our top priority. As an expert in data protection and data security, we naturally ensure compliance with all Swiss and European regulations (DSGVO).

Expert know-how

Our technically experienced specialists have many years of practical experience, are always at the latest status of technology and advise you regarding all of your questions.

Smooth transition

With up-to-date process and project management methods, we ensure that the transition to your daily operations is successful - quickly, easily and sustainably.

ITIL standards

Our services and processes are based on ITIL standards. In this way, we ensure that we achieve the quality criteria agreed with you at all times.

Customer proximity

Your personal contact person, whom we provide as a central contact for all questions, will advise you flexibly and in line with your needs on site.

Other IT services

Learn more about our versatile IT services.

IT Service Desk

With an individualized service desk concept, we provide competent and effective IT support.

IT Field Support

It is the responsibility of our Field Support to support you in IT directly and quickly on site.

Walk-in Support Center

The Primetrack Walk-In Support Center is a reliable solution for the «in-house» IT Support at your company on site.

Your contact

Photo of the head IT service center
Timo Seltmann
Head of IT Service Center

Achieve your goals

Let's talk about how you can benefit from our services and what our cooperation could look like.