We develop suitable IT Solutions
and ensure smooth Operation

All the IT services, hardware and software that you need from one partner

We provide you with everything you need for your IT

We will give you expert advice and develop your IT in such a way that it doesn't even become an issue in your day-to-day business because it runs securely and smoothly.

We take care of your IT from A for all you need for your workstation to Z for zoom in on satisfied users and offer you all the services you need for smooth IT operations.

We develop the right IT infrastructure for you that grows with your company, take over your IT service desk and convince you with uncomplicated and efficient IT support that relieves your team and ensures smooth and trouble-free IT operations. We strictly adhere to the agreed SLAs. You can book our Managed Services as required or choose our PrimeAbo and leave everything else to us.

Last but not least, we offer IT consulting as well as various assessments and IT security services to ensure that your sensitive company data is protected against cyber attacks in the best possible way.

We are happy to provide you with «Modern Workplaces» optimized to your needs as a package - hardware, software and also the corresponding ergonomic office furniture if you wish.

In order to develop optimal and modern solutions for you, our team puts the latest technologies to the test and selects the best innovations for you. As an experienced partner, we naturally work closely with the industry leaders when it comes to hardware and software.

We attach great importance to the security of our customer data.

We are ISO-27001 certified.

We are of course ISO-27001 certified! Primetrack AG has held the ISO 27001 certificate for information security management since March 2024, which was issued by SQS and recognized by IQNET. Because the security of your data is important to us.

Our IT carefree service package for your IT operations: the PrimeAbo

PrimeAbo means that you hand over your entire IT operations to us for a monthly fee, allowing you and your IT team to invest the time you gain in other company-related tasks and projects.

Together we will tailor your individual package and define your PrimeAbo.

Then, within the scope of the agreement, we reliably ensure that your entire IT runs smoothly: Installation and commissioning, lifecycle management, the implementation of necessary software updates or upgrades, rapid troubleshooting and mobile device management and much more, simply everything that arises in your IT environment.

When providing our services for your IT environment and for a positive user experience, we strictly adhere to our contractually agreed SLAs and defined processes so that the quality of our services is always guaranteed. All our employees speak at least German and English. They are based in Switzerland or Austria.

PrimeAbo

Some of our services at a glance:

Our services adapt to your requirements

Our IT solutions are geared to the changing needs of companies.

«Companies have very different requirements and needs that can change quickly. We find the most efficient and cost-effective IT solution for each customer that precisely meets the company's current needs. During implementation in your day-to-day work, we always adhere to the defined SLAs to ensure your optimal IT environment and user experience.»
Stephan Fredrich, CEO Primetrack AG
«Companies have very different requirements and needs that can change quickly. We find the most efficient and cost-effective IT solution for each customer that precisely meets the company's current needs. During implementation in your day-to-day work, we always adhere to the defined SLAs to ensure your optimal IT environment and user experience.»
Stephan Fredrich, CEO Primetrack AG

We take care of your IT support and ensure trouble-free IT operations with satisfied employees.

Whether you are a small, medium-sized or large company, we know your requirements and develop the right secure and scalable IT infrastructure.

Our experts provide you with professional advice on all IT topics and especially on the subject of IT security. We define an individual strategy to optimize your IT security and protect your sensitive company data.

IT Support

Many years of experience and competent, friendly and motivated employees make us the IT support provider of choice for numerous companies of all sizes and industries.

We work with you to define your requirements, look at the challenges and put together a customized support package that precisely meets your current needs.

Requirements can change quickly, and who wants to pay for services they no longer receive? That's why our support solutions are scalable and evolve with your company.

Our support centers are located in Switzerland and Austria. All our employees speak fluent German and English. Most of them also speak other languages as well.

IT infrastructure

An optimally functioning and secure IT infrastructure forms the indispensable basis for well-positioned IT.

We ensure that the hardware and software you use work together perfectly and fulfill all requirements reliably and in the best possible way.

Once the ideal IT infrastructure has been created, it is essential to keep it up to date and ensure that it runs smoothly - always bearing in mind the need to prevent gaps in data security. To ensure this, we are also happy to take on the support and monitoring of your entire IT operations.

IT Security

With their constantly updated know-how and experience, our IT experts can stand up to even the most experienced cyber criminals and know exactly how to counter attacks or prevent them from happening in the first place.

We take care of your IT security and ensure that your data is protected in the best possible way. Our products are designed to simplify your day-to-day work and improve IT security at the same time - with the least possible impact on usability and performance!

Our assessments reliably uncover vulnerabilities in your IT infrastructure. We define the appropriate measures to close security gaps in your IT in the long term and provide you with expert advice.

Technologies and Insights

For our customers' IT solutions and for ourselves, we put the latest technologies to the test and use the ones that convince us.

Technologies

We analyze your needs, find the weak points and put together scalable IT solutions for you that will accompany you into the future: IT support, IT infrastructure and IT security are our areas of expertise.

Insights

In our daily contact with our customers, we quickly see which topics raise questions. We pick up on these points and pack them into short and informative articles, which we collect in our House of IT blog. Make yourself smart!

The success stories of our customers

Three of our many success stories

Customers who trust us

A selection of satisfied customers.

We are always on the lookout for talented people - will you join us?

At the House of IT, there are many opportunities to use your talents and develop yourself further.

Contact

Would you like to know more?
I will gladly take time for you.

Stephan Fredrich

CEO Primetrack AG

You are interested in our PrimeAbo?

That makes us happy. We will be happy to take the time to put together a perfectly tailored offer for you. Please fill out the form below. We will contact you shortly. 

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Ergänzende Services der Datalynx Gruppe